Privacy Policy
Effective date: June 30, 2026
1. Overview
This Privacy Policy explains how Kite Layer LLC collects, uses, and protects information when customers visit our website or use our managed AI API infrastructure services.
2. Information we collect
We may collect business contact information, account information, billing records, support messages, API key metadata, usage metrics, request timestamps, model identifiers, token counts, error codes, and security logs.
3. How we use information
We use information to provide and secure the service, manage customer accounts, process billing, respond to support requests, monitor reliability, prevent abuse, and comply with legal obligations.
4. API content
Customer prompts, outputs, files, and related API content are processed to deliver the requested service. We do not sell customer API content. Retention and logging behavior may vary by product configuration and applicable upstream provider requirements.
5. Service providers
We may use infrastructure, payment, analytics, security, and model provider services to operate Kite Layer. These providers process information only as needed to support the service.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect customer information. No online system can be guaranteed to be completely secure.
7. Contact
Questions about this policy can be sent to [email protected].